Last updated: April 1, 2025
At Linenay Living, we are committed to ensuring that your order is delivered safely and efficiently, no matter where you are in the world. Below is an outline of our shipping process, timelines, fees, and important terms related to delivery.
🚚 Estimated Delivery Times
We currently offer international shipping to multiple countries. Our estimated delivery times are as follows:
- United States: 5–10 business days
- Europe: 10–15 business days
Please note: Business days exclude weekends and public holidays. Estimated delivery time does not include order processing/handling time.
⏱ Order Handling Time
All orders are subject to a handling and processing time of 1–3 business days before they are shipped. During peak seasons or sales events, this period may be extended slightly.
💵 Shipping Fees
Shipping costs are automatically calculated at checkout based on the total weight of your order and the delivery destination.
We strive to offer affordable shipping options and transparent pricing for all international deliveries.
❗ Important Delivery Terms
Please ensure that your shipping address is complete and accurate at the time of placing your order.
We are not responsible for:
- Incorrect or incomplete shipping addresses submitted by the customer
- Delays caused by customs, natural events, or carrier-related issues beyond our control
- Refused or unclaimed packages
In such cases, any additional shipping fees or loss of items will be the customer’s responsibility.
📦 Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow 1–2 business days for tracking details to be updated by the carrier.
🛃 Customs & Duties
International orders may be subject to import taxes, duties, or customs fees imposed by the destination country.
These charges, if applicable, are the responsibility of the customer and are not included in the product or shipping cost.
💬 Need Help?
If you have any questions or concerns about your shipment, feel free to reach out to our support team:
We’re here to help ensure your shopping experience with Linenay Living is seamless from start to finish.